External service providers

Our school works closely with families to make sure every child gets the support they need to learn and thrive. Sometimes this means bringing in specialist providers from outside of our school, such as therapists funded by the NDIS or other programs.

These external providers do not have an automatic right to come into our school. Any request must come from a parent or carer in writing so we can make sure the support is safe, appropriate, and in the best interest of the student.

What does outside support mean?

Outside support means getting extra help for your child from people who are not part of our school. This may include:

Assessments or checks – such as psychological, speech or occupational therapy
Health services – like counselling or medical support we cannot give internally
Agency support – help with behaviour, language or social development

This support works with what our school already provides, to meet your child’s needs.

How the process works for parents and carers

1. Parent or carer request

Parent or carers to provide written request for external support, identifying how the support aligns with the students Learning Support Plan goals. Parent or carers then fill in our parent consent form and provide it to our administrative staff.

2. School review

Our school reviews the request. If we are to accept it, a paperwork pack will be provided to the external provider.

3. Approval

Once everything is ready, our school will set a time for sessions to begin. Support cannot start until we give approval.

4. Annual review

This process must be repeated at the start of each school year.

Your role in the process

Parents help this process run smoothly by:

Making the external provider request in writing to our school.
Letting providers know if their child will be away or if there is a school event on that day.

For more information on accessing external provider support, see our Parents and carers external provider factsheet

Requirements for external providers

External providers must meet all NSW Department of Education requirements before working with our school.

They must:

1. Complete the paperwork

External providers must:

Sign a written agreement with our school. See External Provider Engagement Agreement
Follow the External provider information sheet and checklist
Complete our Minerva provider request letter

2. Meet training and policy requirements

External providers must:

Follow the NSW Department of Education's policies on equity, inclusion, and child wellbeing
Compliance with relevant laws and policies, including child protection and privacy
Complete child protection training every year.

See External provider information sheet and checklist for all details.

3. Provide credentials, insurance and ID

External providers must have:

Appropriate insurance coverage
A valid Working with Children Check (WWCC)
All necessary qualifications and experience.

See External provider information sheet and checklist for all details.

4. Wait for approval

External providers cannot begin support until they have received written confirmation from our school.

5. Annual review

This process must be repeated at the start of each school year.

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